Policy
Payment and Billing
Payment handling, charge labels, order messages, and billing help.
Policy notes
Paying for an order.
Add items, enter shipping, and pay securely by card at checkout. Card details go straight to Stripe and are never stored by the store.
Add items, enter shipping, then pay securely by card at checkout.
We match the charge to your order details, payment status, and shipment status.
Card details are entered into Stripe's secure fields and never touch our servers.
Payment Handling
Card payments are processed securely by Stripe. Card details are entered directly into Stripe's secure fields and never touch our servers. We keep only the order details, payment status, and delivery status needed to complete your order. Visa, Mastercard, American Express, and Discover are accepted.
Completing an Order
Once your order is confirmed by email, order and shipping updates go to the address you provided. Include the order details and checkout email with any question to evosportingusa@gmail.com.
Order Updates
Order messages go to the address entered during checkout. Multi-carton orders can receive more than one carrier email.
Order Checks
Orders may be held, canceled, or refunded if payment authorization fails, fraud checks require a closer look, inventory is unavailable, or shipping details cannot be confirmed.